A resident in a shared room needs perineal care. How does the nursing assistant protect the resident's privacy?
- Ask the roommate to look the other way
- Work quickly with the door left open
- Turn up the television to cover the sound
- Close the door and pull the curtain
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D. Close the door and pull the curtain
Closing the door and curtain, and uncovering only the part of the body being washed, protects privacy and dignity. Relying on a roommate to look away does not.
Reference: Resident rights (42 CFR 483.10): privacy during care
A resident who is alert and oriented says, 'I don't want a shower today.' What should the nursing assistant do?
- Explain that showers are required by the facility
- Take the resident to the shower room anyway
- Respect the refusal and tell the nurse
- Tell the resident the family will be called
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C. Respect the refusal and tell the nurse
Residents have the right to refuse care. The aide can ask about the reason and offer another time or a different kind of bath, and reports the refusal to the nurse. Giving care by force or threat is abuse.
Reference: Resident rights (42 CFR 483.10): right to refuse care
A resident wants to complain about how long call lights take to be answered. What right does the resident have?
- To voice the complaint without fear of punishment
- To complain only through a family member
- To complain only after living there 30 days
- To voice the complaint only in writing
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A. To voice the complaint without fear of punishment
Residents may voice grievances to staff or outside agencies without discrimination or retaliation, and the facility must act on them. The aide tells the nurse so the complaint reaches the right person.
Reference: Resident rights (42 CFR 483.10): grievances